House Rewire Case Study - Zsoka

We hope by now you have discovered our online rewire calculator, it's a really simple to use online tool that can help our customers create their own quotations for full domestic rewires based on their requirement and because the tool is quantity based the tool is versatile to adaptable to your budget.

Our intention when creating this tool was to make it usable for all meaning no electrical jargon and some automation needed to be added for items that the general public would not realise or forget to add, for example, smoke detectors on each floor of the property.

We're pretty confident that our video, graphics, hints tips will assist anybody who is unsure about how to use the tool and if there are any areas that our customers struggle with our survey engineers can give any advise once the survey has been booked.

We would really like to share with you a case study of a rewire project that our customer recently had completed.

CASE STUDY: House Rewire for Zsoka

Zsoka is a full time nurse at the Hallamshire hospital and lives in Crookes, Sheffield.

Zsoka first heard of our company through our website and had read our 5* online google reviews. She initially contacted our office as she was in a hurry to get a quotation to rewire her new property.

Getting A Quote

Due to Zsoka working night shifts it was difficult to organise a visit to the property in the short time scale she had around her night shifts. We pointed Zsoka in the direction of our online rewire calculator and explained that she could get a very accurate estimate from the tool within approximately 20 mins, she was happy to use it as it meant that she did not have to waste any time meeting other contractors for quotations. Zsoka loved the simplicity of the tool and because each item has a set price she knew she was only paying for the items she required and there were no hidden costs.

Zsoka did a great job of completing the rewire calculator and only made one slight mistake when using the tool, this was due to a little confusion with the 2-way lighting circuits on the staircase as she had an awkward shape landing and wasn't sure where to position the light switches. This was a great testament to the tool as Zsoka has never been involved in the renovation of a property and has no electrical knowledge or ever had a rewire undertaken.

The Survey

Once she had completed the rewire calculator we followed up with a phone call to book a survey. Whilst undertaking the survey I explained to Zsoka the work, mess and process involved with a rewire project and also gave her some additional options that would make the installation more practical with regards to the socket and switch positions. Once we had agreed on the quantities they final quotation was issued and we talked Zsoka through the payment terms and deposit requirement. Zsoka paid her 50% Deposit the next day and we confirmed the start day of the works.

The Job

We completed the first & second fix in 2 separate stages this gave Zsoka the opportunity to use her own plasterers to patch up around the sockets and switches. On completion of the first fix we walked through the property to confirm that all of the sockets switches and lighting was in the agreed position, there were a couple of extra socket outlets that Zsoka had added during the works so these were added using our contract variation sheets then signed by Zsoka the additional cost would later be added to the final invoice. Once all parties were happy the first fix was signed off and we scheduled in our return visit too second fix and complete the property.

Once the property had been plastered throughout we returned back to the property to complete the 2nd fix, upon completion of the second fix we walked through the property again to confirm that Zsoka was happy with all of our work. We issued Zsoka with the Electrical installation certificate (EIC) to prove that all of the works have been completed and meet the current wiring regulation BS7671 & a copy of the final invoice for the completed works.

What The Customer Said

We sent over a link to our google review pages and she was happy to leave us a 5* review.

“Brilliant full rewire by Rob & Brad! Thank you guys for fitting me in with short notice & being reliable + providing good customer service too. I’m looking forward to welcoming you back for the final touches.”

Planning A House Rewire?

For more information please contact our team or fill out our online rewire calculator to get your instant quotation.